Frequently Asked Questions
Find answers to common questions about our innovative home solutions
Are Joseph Joseph products dishwasher safe?
Many of our products are dishwasher safe; however, we recommend checking the specific care instructions on the product page or packaging for each item.
Are your plastic products BPA-free?
Yes, all Joseph Joseph food-contact products are 100% BPA-free and tested to meet international food safety standards.
Where can I find replacement parts for my products?
We offer a range of replacement parts, including bin liners and filters, directly through our website under the 'Accessories' category.
Do your products come with a warranty?
Most Joseph Joseph products come with a 2-year guarantee against manufacturing defects when purchased from authorized retailers.
How do I care for my Index™ chopping boards?
Our chopping boards are dishwasher safe up to 130°F. To prevent warping, we recommend placing them on the top rack.
Can I use your kitchen tools with non-stick cookware?
Yes, our silicone and nylon tools are specifically designed to be gentle and safe for use with all types of non-stick pots and pans.